Chapter within "HCI Remixed - Reflections on Works That Have Influenced the HCI Community" edited by Tom Erickson.

My reflections on Edward Tufte's graphical design rule "1+1=3" and how it has affected my approach to design.

Published 2008 by MIT Press

Chapter within "The Inside Text: Social, Cultural and Design Perspectives on SMS" edited by Richard Harper.

SMS or Text is one of the most popular forms of messaging. Yet, despite its immense popularity, SMS has remained unexamined for the most part. Not only that, but the commercial organisations, who have been forced to offer SMS by a demanding public, have had very little idea why it has been successful. Indeed, they have, until very recently, planned to replace SMS with other messaging services such as MMS. This book is the first to bring together scientific studies into the values that 'texting' provides.

Published 2005 by Springer

High-tech products have historically had notoriously poor design. Fortunately, companies have recently started to embrace user-centered design practices. This transition hasn't been smooth; many companies have difficulty transferring good design into final, shippable product. There is a political/cultural disconnect between the outward corporate desire for good design and the internal corporate culture that implements it. The Simplicity Shift is about moving the company culture to value, discover and implement simplicity, and to create a well-designed product.

This is the entire book as a large PDF (approximately 2MB), it was published 2002 by Cambridge University Press but is no longer in print.